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Help Topics
General
How does Packly work?
Can I order dielines with custom shapes?
Are the required dimensions internal or external?
How can I choose the best sizes for my packaging?
What kind of diecut templates can I find on Packly?
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Digital services
How can I download my custom PDF die-cut template?
I finished the dieline downloads and the 3D previews. What can I do?
Will digital services not used still be available at the subscription renewal?
I downloaded my custom dieline. What now?
I designed my custom graphics. What now?
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Printed products
How can I order my packagings?
How can I download my custom printing PDF die-cut template?
I finished my digital services. How can I download the dieline for printing?
Which type of paperboard should I choose?
How can I upload my custom graphics file?
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Pricing, subscriptions, payments, referrals
How can I estimate my custom quote?
Which types of payment does Packly accept for printed products?
Which types of payment does Packly accept for subscription plans?
Which types of payment does Packly accept for on-demand services?
What are the credits?
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Orders and Shipping
Does Packly have a minimum order?
I placed my order, how soon will I receive it?
How to order a packaging sample kit?
How can I check my order status?
Shipping costs
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How to create your graphic files
Printing files: guidelines and suggestions
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Assembly instructions
Assembly instructions: snap lock base box
Assembly instructions: hinged lid box
Assembly instructions: lid and bottom box
Assembly instructions: double wall tray
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Others
I would like to collaborate with Packly. How can I do it?
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Download Area
Embellishment
PDF Preflight Profile
Color Profile
Color legends set
Special finishings: how it’s made
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