Packly Help Center
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General
How does Packly work?
Can I order dielines with custom shapes?
Are the required dimensions internal or external?
How can I choose the best sizes for my packaging?
What kind of diecut templates can I find on Packly?
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Digital services
How can I download my custom die-cut template?
I finished the dieline downloads and the 3D previews. What can I do?
Will digital services not used still be available at the subscription renewal?
I downloaded my custom dieline. What now?
I designed my custom graphics. What now?
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Printed products
How can I order my packagings?
How can I download my custom printing PDF die-cut template?
I finished my digital services. How can I download the dieline for printing?
Which type of paperboard should I choose?
How can I upload my custom graphics file?
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Pricing, subscriptions, payments, referrals
How can I estimate my custom quote?
Which types of payment does Packly accept for printed products?
Which types of payment does Packly accept for subscription plans?
How do I use a coupon code for printing?
How do I use a coupon code for digital services?
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Orders and Shipping
Does Packly have a minimum order?
I placed my order, how soon will I receive it?
How to order a packaging sample kit?
How can I check my order status?
Shipping costs
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How to create your graphic files
Printing files: guidelines and suggestions
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Assembly instructions
Assembly instructions: snap lock base box
Assembly instructions: hinged lid box
Assembly instructions: lid and bottom box
Assembly instructions: double wall tray
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Others
I would like to collaborate with Packly. How can I do it?
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Download Area
Embellishment
Color Profile
Color legends set
Special finishings: how it’s made
Editable symbols for environmental labelling
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