• Does Packly check the graphic files before printing?

    All the uploaded files, once confirmed, will be checked by our technical team to verify their printability. The file check includes:  After checking the file we will send you an email regarding the validation status. In case your artwork is not printable you can upload the adjusted file in My Packly area at the…

  • Which is the maximum print size available?

    We can print products whose dimensions fall within a 70×100 cm cardboard sheet (ca.) for SBS, FBB, SBSPE and Corrugated, and 70x50cm for Kraft/Kraft. Packly automatically calculates the dieline bounding box.

  • What is the maximum weight Packly’s packaging can hold?

    The maximum weight a packaging can hold depends on multiple factors: box type, dimensions, closing system, material thickness, weight and shape of the product to contain.  For example, the following packagings:  realized with 400 gsm paperboard, can support a maximum weight of 1 – 1,5 Kg if the product inside has…

  • How can I upload my custom graphics file?

    You can upload your print-ready PDF file in My Packly> Orders, at the respective item. After uploading it, you will view the virtual 3D model with your own artwork. As you will be satisfied with the final result, remember to confirm the uploaded file to submit it for printing and activate the file…

  • Which type of paperboard should I choose?

    We suggest you choose a low thickness for small sizes packagings and light products and higher thickness for mid/big sizes packaging and heavier items. The 400 gsm cardboard available on Packly can have a good hold up to a maximum of 1/1.5 kg.For products with higher weight, or for packaging with shipping purpose, we recommend using corrugated…

  • I finished my digital services. How can I download the dieline for printing?

    Buy the product: you can download its dieline after purchasing in My Packly area. In fact, the dieline and the 3D model of a purchased item will be always available in your personal area after receipt of payment. The dieline could be downloaded with no limits whilst the virtual 3D model could be generated all the…

  • How can I download my custom printing PDF die-cut template?

    Download the PDF vector dieline from Packly is very easy.  You can download the dieline after purchasing in My Packly area. In this case, its dieline and 3D model will be always available in your personal area after receipt of payment. The dieline could be downloaded with no limits whilst the…

  • How can I order my packagings?

    Purchasing printed packagings is very easy with Packly. Once the purchase is complete, you can download the product dieline in My Packly area and open it with your vector graphics software. Add your personal graphics and save the file as 300 dpi PDF, with two different layers for the graphics…

  • What is custom thickness?

    The ‘custom thickness’ option allows you to choose the thickness of the substrate to be used for the generation of die-cut patterns. The value to be entered must be between 0.2 and 0.8mm. Custom thickness is only available for paid services (subscriptions). Activating this option will automatically disable the printing…

  • What is XL format?

    The XL (extra-large) format is the maximum format available for generating the Packly destined die-cuts for download and is equivalent to an area of 1200 x 1700mm. The XL option is only available for paid services (subscriptions). Activating this option will automatically disable the printing service.