• Why can’t I correctly see the virtual 3D model with my own artwork?

    To correctly view the 3D virtual model remember that:  The graphic file will have to be created with vector graphic software (e.g. Illustrator®) including all the above-mentioned features. PDFs realized with different tools or features may not be properly configured. For further information or tips about graphics file creation have a…

  • I designed my custom graphics. What now?

    You can upload your custom artwork realized by using Packly die-cut template when creating the box in the Digital Services section. Once uploaded, you will view the virtual 3D model of the box with your custom artwork. By purchasing a printed product, you can upload the printing file in My Packly > Orders. You will…

  • I downloaded my custom dieline. What now?

    After downloading the diecut template, you can import it into a vector graphics software (we recommend Adobe Illustrator®). Then:  Lock the dieline’s layer, without editing or rotating it.  Don’t edit the page format.  Add your personalized graphics on a different layer.  Save the file as high-resolution PDF format.  This PDF…

  • How can I download my custom die-cut template?

    You can download the custom vector die-cut template in PDF with your dimensions in a few simple steps. The die-cut template can be downloaded by clicking on “Digital Services” > “Download”, without the need to purchase the printed product. In this case, you will have a predefined number of die-cut…

  • Can I realise custom inserts for my packaging?

    You can create inserts that could be used both as a basement or holder.The inserts are made from a cross-shaped sheet of paperboard folded on each side. It is possible to add custom cutouts on the insert in order to contain and hold your products inside the box. You can…

  • Can I add windows or cuts on my packaging?

    Packly allows slight changes to the die-lines created online. It is possible to add cut-outs, folding lines, windows (only cut, without plastic) or other small variations on it. You can add up to 9 elements. Any changes to the template are visible in the 3D preview. Follow the instructions in…

  • Is my packaging recyclable?

    The packaging made by Packly is 100% recyclable. The boxes are produced using only certified raw materials from sustainable sources. The cardboard, inks, varnishes and foils are manufactured in accordance with Good Manufacturing Practice (GMP) Regulation 2023/2006 for materials and articles intended to come into contact with food. The packaging…

  • Which cutting technology will be used for my packaging?

    In order to provide high production flexibility that allows you to realize packaging in customizable sizes and without a minimum order, Packly uses laser cutting technologies. As for packaging realized with a white background and with a paperboard characterized by a high thickness, the result might show little chromatic difference between the cut edges of…