I want to switch to another subscription plan. How to? You can switch from your subscription plan to another anytime by going on My Packly > Subscriptions and choosing the monthly plan...
Can I edit my subscriptions payment method? You can edit your current method payment for plan subscriptions anytime. You only have to go on My Packly > Subscriptions and,...
Why is the price per unit the same while the total price changes? The price per unit shown is rounded for display purposes so the total price is the right one that you...
Can I download the invoice? Packly’s invoices are automatically sent to the registration email when receiving the payment. You may also download your digital invoice in My Packly > Orders,...
Taxes refund for registered company If you are a registered company you will not pay or we will refund you the entire taxes amount for shipping outside of Italy. You can check...
Application of VAT rates VAT rates will be applied in accordance with Presidential Decree 633/72 and subsequent amendments. Any exceptions to the VAT in...